If you have questions, please contact Customer Support. Typically, once the funds have left your bank (you can check with your bank on this status), it is 1-2 days before the deposit is complete on our end.Ĭoins purchased with other cryptocurrencies can be withdrawn immediately. If you are unable to deposit or withdraw, you may have a deposit already pending or a failed withdrawal from your bank that is preventing you from depositing. This means that you will not be able to withdraw the equivalent amount of your ACH deposit for at least 12 business days after initiating the deposit. PLEASE NOTE: Withdrawals of coins that were purchased using ACH Instant Credit cannot be withdrawn until the deposit from your bank has been transferred into our bank.ĪCH deposits take 3-5 business days to clear and due to internal risk measures, we require a 7 business day hold after the funds clear.
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